Own The Conversation - Issue #40

By leveraging advanced technologies like artificial intelligence AI algorithms machine learning ML and natural language processing NLP organisations can now resolve the DEI challenges and make HR processes more effective and efficient

Congrats to our friends OpenDialog, who have raised $5m in their first seed round of funding.

Founder of mNotify Company and Chatbots Africa, Mr Ronald Tagoe has been adjudged the Best Science and Technology Personality of the Year at the just-ended maiden edition of the 2022 Forty Under 40 Africa Awards.

If you are thinking deploying virtual assistants for customer care, here’s how to build a frictionless experience for users.

Digitalisation in the banking industry isn’t new, yet we have experienced immense “tech-celeration” in the last two years to last a lifetime and pandemic-induced changes in consumer behaviours that will never return to the way it was.

Most tech-savvy consumers do not regularly walk into a bank anymore, technology provides consumers with convenient and quick access to banking services.

Avatars are increasingly taking center stage as retailers and brands look to improve their customer experience offerings and drive more engaging shopper interactions. While not necessarily a new technology, for years most of the backend engineering and tech underpinning avatars has been clunky with poor conversational capability and a lack of effective voice control.

Given language’s ubiquity throughout the economy, few areas of technology will have a more far-reaching impact in the years ahead than NLP.

The automobile industry is on the cusp of a technology revolution, the use of myriad new-age techniques lending it a distinct makeover.

Spotify has started testing a new “Car Mode” interface with some users, the company confirmed to TechCrunch on Friday. The test comes a few months after Spotify announced that it was retiring its simplified automotive interface called “Car View”

If we can put aside the question of whether Artificial intelligence would gain the ability to function with agency equivalent to that of humans and thereby make them redundant, there is one immediate concern that needs to be addressed with respect to the impact it will have on the job market and career options.

Robots, as of now are surrounding us; whether the automatic machines gather our vehicles or the virtual assistants that utilize conversational connection, points to help us around the house. However, as we’ve seen, they’re not right now appropriate for all everyday issues.

The fact is, adopting an ABM strategy is one thing but having effective solutions for execution is another—solutions that can address the underlying difficulties of personalized engagement across a high volume and frequency of conversations and augment the work of revenue teams.

A code-free system that empowers companies using artificial intelligence (AI) to perform various activities such as, but not limited to, data classification and analysis, “No-code” solutions enable users to create application functionality without writing programming code

After nearly two years of ups and downs due to COVID-19, the Indian economy finally shows signs of revival. An important indicator of this revival is the strong demand for retail loans. However, banks and NBFCs have another problem to tackle, i.e., rising delinquencies on two-wheeler loans, loans against property, and personal loans.

The new Roku OS 11 incorporates an automatic speech clarity feature that Roku says can detect when people are talking and raise the volume only of the dialogue portion without making the rest of the audio louder. It uses artificial intelligence to differentiate between humans voices and other sounds.

Twilio aspire to become the leading cloud communications and customer engagement platform.

DRUID, the end-to-end platform for building AI-driven conversational business applications, has joined the prestigious Endeavor Global network – a community of international entrepreneurial companies that dream big, scale fast and pay it forward, changing their economies for the better in the process.

Zowie, an AI powered chatbot built to support sales for e-commerce brands, has raised 14 million dollars in a Series A funding round.

If you’re someone who loves writing and product design and wants to shape the future of Conversational AI, this role is for you. As a resident wordsmith, you will be working within the Enterprise team to create ideal conversational user experiences.

SentiOne is a place where state-of-the-art solutions are built by passionate and ambitious people, flat structure, no micromanagement, no dress code, TAWBATOT after work, celebrating every possible occasion - that’s life at SentiOne. 

We’re looking for a Conversational AI Architect to join our growing bot design team, working on our SentiOne Automate platform.

We are looking for an Intern Conversational Designer for our amazing team. We know that it’s a new discipline, so if you don’t have experience in Conversational Design it’s okay, the most important thing is that you are interested in Virtual Assistants’ world and that you desire to learn and go deeper into this exciting world.

15-16 June 2022 | Accelerating your enterprise AI roadmap, placing you at the forefront of implementation.

Drones, factory lines, machine learning, security… Wherever you look, there’s evidence that robots are here to stay.

Learn How to win at Conversational AI and take your knowledge to the next level! This 2-day festival taking place on Tuesday June 28th and Wednesday June 29th starting at 10 AM CET, will feature keynotes, firesides & panels from well-rounded professionals working on chatbots, voice assistants & other Conversational AI projects in addition to an interactive workshop day from leading companies in the space. 

27 - 28 JULY 2022 SANTA FE STATION HOTEL & CASINO, LAS VEGAS NEVADA FUTURE-PROOFING CUSTOMER EXPERIENCE WITH VOICE TECHNOLOGY

The ACM in-cooperation 2022 Conversational User Interfaces conference will take place in Glasgow, UK, running from 26–28th July 2022.